Order Cancellation
You can cancel your order before it is shipped. Once an order has been confirmed, it cannot be cancelled, but you can return it as per our return policy.
- Orders can be cancelled within 24 hours of placing them
- Cancellation requests must be made through your account or by contacting customer service
- Custom orders cannot be cancelled once production has begun
Refund Process
Refunds will be processed within 7-10 business days after we receive and inspect the returned item.
- Original payment method will be refunded
- Shipping charges are non-refundable unless the item received was defective
- Store credit option available for faster processing
Return Conditions
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging with all tags attached
- Returned within 14 days of delivery
- Accompanied by the original receipt or proof of purchase
Contact Us
If you have any questions about our cancellation and refund policy, please contact us: