Tarafabbs information
Effective date: 15 September 2026 SHIPPING COVERAGE Tarafabbs delivers across serviceable PIN codes in India and to supported international destinations shown at checkout. Availability is confirmed from the delivery address entered at checkout. ORDER PROCESSING Orders are processed after payment confirmation, or after order confirmation for eligible Cash on Delivery orders. Each Tarafabbs piece is carefully checked and packed before dispatch. Processing time may vary for hand-painted, made-to-order, personalised, pre-order or limited-edition pieces; any product-specific timeline shown on the product page or confirmed to you will apply. DELIVERY ESTIMATES The estimated delivery window shown after address verification is an estimate, not a guaranteed delivery date. You will receive available tracking details after dispatch. Delivery may take longer because of weather, public holidays, remote-area service limitations, customs, courier disruption or other circumstances outside our reasonable control. We will support you if an order is materially delayed. SHIPPING CHARGES Domestic shipping is currently free for serviceable Indian addresses unless a different charge is clearly displayed before payment. International shipping charges are calculated by the authoritative checkout system and displayed before you place the order. We do not add undisclosed compulsory charges after payment. INTERNATIONAL ORDERS Import duties, customs charges, local taxes or handling fees imposed by the destination country are not included unless checkout expressly says otherwise. These charges, if applicable, are payable by the recipient. Customs clearance can affect delivery time. ADDRESS AND DELIVERY Please provide a complete address, reachable phone number and correct PIN/postal code. Contact us promptly if an address needs correction. Once dispatched, changes may not be possible. If delivery fails because the address is incorrect, the recipient is unavailable, or the parcel is refused, reasonable re-delivery or return-to-origin costs may be deducted from an eligible refund after we notify you. DAMAGED, TAMPERED OR MISSING PARCELS Do not accept a visibly tampered parcel if the courier permits refusal. For a damaged, wrong or incomplete delivery, contact care@tarafabbs.com or +91 74398 39677 as soon as reasonably possible and preferably within 48 hours, with the order number and clear photographs. This preferred reporting period helps us investigate quickly and does not reduce rights available under applicable law. SUPPORT For delivery help, use Track Order or contact care@tarafabbs.com / +91 74398 39677.
